In Computer Management / Storage / Disk Management, W10 let me eject the disk from status bar icons W10 makes a sound but no disk can my seen in my PC. Is WD replacing the HDD, in the case of a hardware error and transferring my data to a new HDD ? What company does that ? How to open my passport, I need the backed up data very badly I restarted the windows, no change same failure came back. The WD Data Lifeguard Diagnostic for Windows didn’t recognize my passport. In my computer, I stopped seeing the WD icon, instead I see Local Disk(D:), when clicking on this drive, it wont open anything and will slowdown the computer completely and then it black out the computer.at this stage I have to disconnect manually the USB cable because it is not seen to be ejected from the task bar. When connecting the unit USB cable, the light start blinking as I used to see it when backing up previously, but the my passport icon stopped appearing in file explorer, instead I see under HP C drive the icon Local Disk(D:) ? I tried everything listed by WD support, same failure still persist, even WD support wont register the case? after many attempts to submit. After not using My passport for some time the unit stop opening or recognized by PC or Laptop.
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